After plugging in the SH2 my download speed was fine but the upload speed was restricted to 50mbit, the old SH had no such upload restriction, I also tried a direct connection to the ONT and this was fine and so I knew the issue was specifically with the SH2.Half an hour on the phone to the BT FTTP team and they was able to resolve it, the unit was factory reset but this did not fix it; as for some 20minutes after it was still the same until eventually it started working at full speed.This all happened in late March just as the 930 service became available.I’ve also had problems with the internet dropping out for 10 minutes every so often although I’ve only got the 50/10 package, BT checked the line into to the property and said there was no issue, and that its a conflict on my internal connection.What seems strange is why the SH2 has settings in it under remote control by BT that can throttle speeds? So if your speed falls below the following download speed for the following products we'll give you compensation. So BT is doing something above and beyond the normal, surely we should be asking ‘Why they are restricting speeds on the router?’ Who is benefiting from this? What immediately comes to mind is are these settings to influence speed tests to ensure the highest average speeds for marketing, or perhaps to throttle certain types of traffic at source (traffic management decentralised). Clearly there must be something more to this.I try not to jump to conclusions unless there’s solid evidence of something, otherwise we get into the flaky area of consumer conspiracy theories.
I've used three different places to do the tests which bt told me to use. Hello Neiltwist . A lot of projects were pushed back quite significantly by COVID-19 and I suspect that the unit price will also need to come down a bit more.I had the upload issue the second my fttp got installed only had the hone hub in so openreach could do a test second they went put my own router in and the upload issue disappeared. the upload profile gets stuck at a … A NOW TV account is required for this packages and terms apply. Just done a speed test and got 160mbps download and 740mbps upload??? TL;DR I can’t bear to see technical nonsense posted on here unchallenged, it’s really unhelpful, but don’t have the time to correct it all, so please either read up and become more clueful or stop making things up and posting them. remote management. They are controlled by a sophisticated scheduler upstream and by a number of options, such as Weighted Fair Queuing, on the downstream.The impact of congestion on the upstream can be mollified by setting minimum bandwidth requirements that subscribers must achieve and even modifying parameters so that customers see performance drops under congestion conditions dependent on their tiers.Comcast used to manage traffic by having all customers on Priority Best Effort. Remind me again, which ISPs are you not with?I experienced the second issue, I was sent a SH2 after upgrading to 930/115 from 38/10. Its a rural exchange and not overloaded AFAIK.
v17 fixed a chunk of that.However. I’ve found that using nperf.com and connecting to servers with 10Gbps available has given me faster speed tests (around 800-880).I’m yet another customer with problems with this service.Firmware v15 is unstable. Can you post a screenshot of the result from fast.com
I ordered the new 900 mbps package with BT, this was not an upgrade, it was a new provision. Also feels laggy in response and and the ms times average 20ms on speedtest.net. BT Consumer will have this information provided to them every time a connection is made over VDSL and should appropriately set any shaper on the Hub. Hi, I have an ongoing saga with BT since installation of FTTP 5-6 weeks ago. The true problem lies elsewhere within BT.Wednesday, July 22nd, 2020 (12:01 am) - Score 6,627 It’s better to have the Hub managing upstream traffic once it knows what the rate should be as it can make decisions about VoIP and guest network priorities. I would like these questions put to the BT.’I’m not sure how speed tests could be increased through this, especially given the tests are done from the hub itself, not the customer network.Two obvious reasons to do it are the presence of guest WiFi and that there’s a voice service present. manually pushing a new profile to the router). I used my laptop with the cat5e ethernet cable to the router and I'm getting 45mbps download speed.