Hold the microphone button on the BlueCurve TV remote control. Learn how to fix common issues with your BlueCurve TV Player (XG1v3) by using these troubleshooting tips. We only have one TV in the basement and our Blue Curve modem is on our main floor by the kitchen. The picture is always buffering (grainy, poor resolution), dropping frames or stuttering. However though the TV program is quite bandwidth hungry, so make sure you have a … Learn how to troubleshoot common issues with the BlueCurve TV remote control. I’ve been having the same issues. Follow the troubleshooting tips below to get back up and running.If you are experiencing any of these issues with your BlueCurve TV, a system refresh can help.The system refresh can take between 5-20 minutes to complete. Troubleshooting: BlueCurve TV remote control issue...Troubleshooting: BlueCurve TV remote control issuesYou can also check the battery level via the BlueCurve Guide: Now connecting to your entertainment experience .
Say "About". Ensure the BlueCurve TV App is up-to-date with the latest version. If you power down your BlueCurve TV Player (XG1v3) during this time, the refresh will have no effect. If anyone is on WiFi in our house, the wireless box doesn’t work very well. Open the BlueCurve Home mobile app or web … If you are experiencing home WiFi connectivity issues, you can restart your BlueCurve Gateway from the Overview section of the BlueCurve Home web portal (internet.shaw.ca) or mobile app (Apple App Store or Google Play). This article provides solutions for basic issues like not seeing a picture on your TV, or missing access to channels or apps on BlueCurve TV.Trying to watch BlueCurve TV, but can't get a picture? There are several ways to check the battery level of the BlueCurve TV remote control:To check the battery power on the remote control itself:If you have a BlueCurve TV remote and the buttons are not responding or performing as expected when you press them, follow the steps below to troubleshoot the problem:The BlueCurve TV remote takes two (2) AA batteries.
If you are experiencing any of these issues with your BlueCurve TV, a system refresh can help. Ensure your device is up-to-date with the latest version. Shaw. Many TV issues can be quickly solved by restarting your PVR or TV box. TV was completely unwatchable. It should be back in business.
The resulting screen on your TV will show the BlueCurve TV remote control's battery level, as seen below. Follow the instructions on TV to connect it to your home Wifi. Channel availability is based on customer's TV plan subscription and Shaw's mobile distribution rights. Unplug the power cords, wait 30 seconds, and then plug them back in. Shaw. To replace the batteries, press and slide down on the battery cover in the area shown below (on the back of the remote).If the buttons on your Shaw BlueCurve voice remote are still unresponsive, you may need to perform a factory reset.Not what you're looking for? To troubleshoot live TV issues: Try resetting your device. You can also check the battery level via the BlueCurve Guide: Press Shaw button on the remote; Use the arrow buttons to select Settings (the gear icon) From changing batteries to button issues, these tips will ensure that your remote is functioning properly.If your BlueCurve TV remote control is not responding or functioning as expected, you should check your battery levels to see if the batteries should be replaced. Try these related articles and discussions. It shows some text on TV, asking you to hit the 'info' button on remote to setup your own Wifi. Subject to Internet connectivity. Below you'll find answers to commonly asked questions about TV issues, like picture concerns, guide settings, and remote control issues. 16 Live TV streaming via the BlueCurve TV app is available to all Shaw TV subscribers, full BlueCurve TV app access is only available to Shaw TV subscribers with Video on Demand (available at no extra cost). Can't access channels that you are subscribed to; Apps such as Netflix or YouTube failing to launch; Problems with recordings not working as expected; To perform a system refresh on your BlueCurve TV: Press the Shaw button on your BlueCurve TV remote.