Not available for automatic and minimum balance top-ups.To help us improve this website, we'd love to hear your feedback.
However, if you cancel a single service (Optik TV or Internet), $15 per month for every month remaining on your Optik TV or internet term or $30 per month if you cancel both services.If you have received a gift with purchase (for example a free TV) you will need to pay out the remainder of its value on top of the service cancellation fees above. That way, if you need to reschedule your appointment, you’ll still have active services.I have more than one TV.

Prices vary depending on the gift.To help us improve this website, we'd love to hear your feedback. Send by email or mail, or print at home. Sometimes it’s only a few days, but typically between 1 and 2 weeks.It depends on the wiring in your home and the number of services you are installing.

Or if you prefer, we’ll call you back to set it up.How long will it be before I get my services installed?It depends on where you live and other factors.

Plus, get free shipping within 2-7 business days.Learn more about all of our Prepaid plans, including add-ons that’ll make your plan the perfect fit.Once you’ve activated, you can manage your rate plan and add-ons, top up your balance, track account activity, and more with My TELUS.Top up your account, add a rate plan, check your balance and much more instantly with our virtual assistant.Monitor your voice and text messages using the My TELUS app on your Prepaid SmartphoneFollow these steps on your device to download the My TELUS app:Android: go to Google Play, search for My TELUS, select install and follow the promptsiPhone: go to the App Store, search for My TELUS, select install and follow the promptsMonitor your voice and text messages using your TELUS Prepaid deviceNote: If calling 1-877-277-7745 from another device, you will need to enter your subscriber number and PIN before registering your credit card.The CRTC has created a Wireless Code that applies to all wireless service providers in Canada.

When you check out, you can select a date and time for your installation. When you sign-up for an eligible Internet plan on a 2 year term.When you sign-up for an eligible Internet plan on a 2 year term.When you sign-up for an eligible Internet plan on a 2 year term.If you sign up for a 2 year term, installation is free.If you order services without a term, installation fees are:Yes.

Buy a Telus gift card.

After the service period, you can recover any expired balance by topping-up or purchasing a rate plan or add-on within seven days. Plans, top-ups, and service periods are subject to change without notice.Legal: 2. All devices come with a SIM card.
Get a free SIM card when you order a phone online, and pay as you go with reliable talk, text and data. Gift cards for Telus, 4519 Canada Way, Burnaby, BC. When you sign-up for an eligible Internet plan on a 2 year term. Unused top-up credits will not expire if you top-up your account with additional credits or purchase a rate plan or add-on within the service period. The service period varies based on the amount of the top-up (refer to the top-up expiry schedule below). Internet alone should take about 1 - 2 hours.We recommend waiting until your new services are installed. Are there additional hardware costs?If you sign up for 2 year term, the hardware for your first 2 TVs is included at no extra charge.If you want to connect more than 2 TVs, you’ll need an additional wireless digital box for each.