If you have a COVID-19 question outside of the topics listed below, let us know. We will also cover the cost of the hospital stay for all of our Medicare Advantage members admitted March 25, 2020 through September 30, 2020.Your doctor is in the best position to advise if testing is needed based on your symptoms. That requirement has been temporarily relaxed so that you can use certain video platforms, like FaceTime or Skype, if necessary. If as part of that visit the provider administers or orders a test for influenza, strep, or other respiratory infection, that additional testing will also be covered without member cost sharing. For Medicare and Commercial plans, the lab tests must be FDA authorized.CVS Health is uniquely positioned to play a vital role in supporting local communities and the overall health care system in addressing the COVID-19 pandemic. The use of telemedicine is encouraged as a first line of defense to limit potential COVID-19 exposure in physician offices. The policy also aligns with new Families First legislation and regulations requiring all health plans to provide coverage of COVID-19 testing without … Aetna Resources for Living coronavirus webinar: We’re offing this free recorded webinar and other materials specifically developed for employees that may be experiencing anxiety related to COVID-19. We’re here to answer your questions to help you stay healthy. You should also know that in response to COVID-19, Aetna has made some changes to our telemedicine policy to make things easier for you. Aetna’s health plans do not cover serological (antibody) tests that are for purposes of: return to work or school or for general health surveillance or self-surveillance or self-diagnosis, except as required by applicable law.Prior to COVID-19, testing for infectious diseases were included in the rate for surgical procedures and that policy will continue during the COVID-19 pandemic. Our ability to coordinate the availability of COVID-19 testing bolsters states’ efforts to manage the spread of the virus.In March, CVS Health opened a pilot drive-through COVID-19 test site in a parking lot at a CVS Pharmacy store in Shrewsbury, MA. If in-patient treatment was required for a member with a positive COVID-19 diagnosis prior to this announcement it will be processed in accordance with this new policy. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.Please log in to your secure account to get what you need.The information you will be accessing is provided by another organization or vendor. In the event a claim has already been processed prior to this policy going into effect, members should contact Customer Service so the claim can be reprocessed accordingly.Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).Health benefits and health insurance plans contain exclusions and limitations.For language services, please call the number on your member ID card and request an operator. This member cost-sharing waiver applies to all Commercial, Medicare and Medicaid lines of business. Healthiest Cities & Counties Challenge Aetna Foundation and our partners have launched an ambitious nationwide effort to …

For more information about the virus, please visit the In accordance with the Department of Labor’s recent COVID-19 extension requirements, we will disregard the period that started on 3/1/20 until 60 days after the announced end of the national emergency in determining the timeliness of your claim. Pharmacists, in partnership with other health care providers, are well positioned to aid COVID-19 testing expansion. An order can often take place as part of being tested at a COVID-19 drive-through test site or purchasing a direct-to-consumer/home-based test.An order from an authorized health care professional is required for covered COVID-19 tests for Aetna Commercial and Medicare plans. The requirement also applies to self-insured plans. Creating a healthier world We work to promote better nutrition and physical activity, enhance health equity and advance innovations that enable better health. Now more than ever, though, it's important to make sure you stay healthy and Aetna is here to help, and to remind you that it's essential to make #TimeForCare. And just like everyone else, we’ve had to adapt.As I’m sure you’re aware, we’re now encouraging Aetna® members to use telemedicine services as a first line of defense for non-emergency care.