“Love’s believes professional truck drivers are the heroes of the highway. Data is real-time, straight from our ERP system.Account management functionality in the Customer Portal provides secure access to real-time financial information including invoice details, invoice status and history.It allows you to quickly check on invoices raised, due or overdue, to download invoice data reports or raise a query against an invoice – all within the Portal.Download general safety information as well as specific information tailored to the products you buy.Welcome to the Customer Portal – let’s take a quick tour.Scene showing login process taking user to the home screen.Scene showing clicking on the welcome tab of Portal home screen.The Home Screen: With your personalised welcome message.Scene showing clicking on the News tab of Portal home screen.News Section: This is where we will put any important messages, updates or advance warning of system outages.Scene showing clicking on the Order Management tab of Portal home screen.Order Management tab: Where you can carry out all order related tasks and activities.Scene showing clicking on My company users on the Portal home screen.Manage Your Company Users: For your company’s security we recommend you check the registered users at your company regularly.Scene moves to My company users page highlighting the Request new user tab and actions column.Here, you can request additions, deletions or updates to user details.Scene moves back to homepage and highlights Search for a Safety Data Sheet button.SDS Search Tool: Find and download a safety data sheet for the product(s) you buy.Training and Support: Links to useful support materials including a Quick Start guide and demonstration videos.Scene showing clicking on Safety and product information tab.Scene moves to Safety and product information page.Scene highlights Safety in Shell and Product Information.Safety and product information tab: General safety information and also information specific to the products you buy from Shell.Let’s take a closer look at the Order Management tab.Scene highlights Place new order, my portal orders and Re-order.The Re-order functionality enables you to quickly place similar repeat orders.Just select the right type of previous order and click on the re-order in the actions column.Scene moves to Place new order page on the 02.Enter details tab.Scene showing details being entered in to relevant content boxes.Change the PO number and update the order details as required – then submit the order.Scene moves to Order management highlighting All my ordersOrder Tracking and Reporting: Use all my orders to access and download historical order data.Use My Current Orders to track and manage live orders to payment.Scene moves to My current orders page, highlighting Filter optionsMy Current Orders: Search for orders and display results using the filters.Scene highlights order information at the bottom of the page and clicks on + to display details of an individual order.Access order related documents, as they become available in the actions column.Scene shows a pencil icon appearing in the Actions column.You can also modify or update an order if there is a pencil icon.Scene shows clicking on the Download all results tab.Scene moves to an export of My current orders and highlights the Download to Excel button.Download all order data or filtered results in Excel format.Scene moves to Order management page and show clicking on the user’s profile picture button to reveal a dropdown menu of Change password and Logout.Scene shows clicking on the Change password option and moves to the Set your password page highlighting the text boxes for creating a new password.Change Password: If necessary you can change your password here.Scene shows * appearing in the text boxes to set a new password.Scene moves to Order management page and show clicking on the user’s profile picture button to reveal a dropdown menu of Change password and Logout and shows clicking on the Logout button.Description: Quick guide to placing an order through the Shell Chemicals Customer PortalShell Chemicals, Customer Portal, Placing orders in three simple stepsScene showing clicking on the Order management tab on the portal home screen.Scene showing clicking on the Place new order button.Scene highlighting the Select option of the Deliver to area.Scene showing drop down menu and selection of deliver to option.Your company name and location and the address of your ship to location, once selected, will be retrieved from the system for immediate validation.Scene highlighting Select products to order section, clicking a tick box to select a product.Select products to order – to speed things up and avoid potential errors only products you are contracted to buy for each ship to location will be displayed.Scene showing Enter details option highlighted on Place new order page.Scene showing My order name area highlighted and order details being entered in to the text boxes.Enter order name, PO number, mode of transport and any general instructions.Specify quantity, unit, delivery or collection date and contract number and add any instructions specific to that order item.Scene showing order details being entered in to text boxes.Scene showing Review and submit button and Save as draft buttons highlighted.Scene showing Review and Submit option highlighted on Place new order page and the page scrolling down.The system then provides you with a complete summary of the order details for a final check.Submit order or “Save as draft” to submit at a later date.Scene moves to page showing successful order submissionOnce an order is submitted you will see an acknowledgement of receipt screen and will also be sent an acknowledgement receipt by email.Short animated demo of Account management functionality in the Customer PortalWelcome to the Customer Portal – let’s take a quick tour of the Account management functionality.Scene showing login process taking user to the home screen.Account management is available from the home screen…Scene showing clicking on the Account management tab of Portal home screen.Once on the Account management screen you have access to three useful tools:Scene moves invoice reports section and highlights All my invoices.shows all invoices (credit and debit) for the past 18 months – viewable by date range.shows all unpaid invoices – view and download detailed invoice data or invoice documents and raise queries against a specific invoice.Scene highlighting Calendar section and how to use the calendar functionality.A simple calendar view showing the status of all current invoices.Calendar invoice dates are colour coded for easy identification.Use the forward and back arrows to navigate by month.Click on an invoice number to download the invoice as a PDF.Provides a quick overview of any invoices raised in the last seven days, which can be viewed or downloaded.Select a date range to view invoices for up to the past 18 months.Use the filter option to refine the report results.Scene shows selected invoices, and how to click on an invoice to see more detail.Scene shows cursor clicking on Download all results and opening data report, highlighting option to download as Excel file.Scene moves back to the home screen and focuses on My current invoicesClick on an invoice number to download a PDF copy of the invoice.Scene shows cursor clicking on the mail icon in theClick on the mail icon in the Actions column to raise and send a query about a particular invoice.Scene shows screen for raising a query against a particular invoice and then cursor clicks on Back to show.Scene shows cursor clicking on Download all results and opening data report, highlighting option to download as Excel file.Scene moves back to the Portal home screen to show the logout process.Logout: When you have finished a session don’t forget to log out securely.Existing customers that would like access to the Customer Portal should contact their normal Shell Chemicals Customer Centre contact.Countless products that we all use every day in our homes, our cars, at work or while we relax owe their beginnings to the petrochemical ‘building blocks’ we manufacture and supply to our industrial customers.Shell chemicals companies are major suppliers of bulk petrochemicals to large industrial customers.
Plus, save 15% at participating Jiffy Lube® locations.Driver IDs are entered for every transaction, to tell you who spends what, where and when—and help prevent unauthorized use.You can also set the purchase limits that work best for your business, and put guardrails on employee spending based on product type, dollar amount, time of day, and more.We do the busywork, so you can focus on business.