finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. #Storytime: I went into a Telus retail location and the agent was quick to sell me a phone & plan. Seriously, enough! Choose an Internet plan that works for you and your family. 3 weeks in and still no refund!!!! Call Telus for upgrades so they give me internet 150 which I’m ok with it.
You'll pay $165 per month for a two-year contract or if you sign up for a month-to-month service. Solved: will me having internet 25 limit the speed for optik as well? would going to 50 improve quality You’ll also get discounts when you bundle your Internet with TELUS Optik TV or TELUS Pik TV. Advertising, advertising, advertising.
Once you’re approved, sign up for a My TELUS account to manage your bills online and pay for your TELUS Internet. TELUS is a reputable Internet provider working mainly in … I recently had my modem upgraded and finally had bonded copper installed. She has also worked extensively in the field of "Blended Finance" with the Canadian government. I waited for ages so that a representative reply to my call, everybody just referred me to another representative and finally, the phone was disconnected. Took them over a month to not do what I asked for. Literally spending 5-6 hrs getting bounced around and waiting on hold to get my password reset on their site and trying to get billing information for banking. We contacted telus for internet and phone, and have been on the phone with them for 2-3hrs per day trying to get someone in to set us up. Moved to new place and got setup with internet 75 but at previous place I had internet 300, so 75 was slow AF. Called them and they said they put a note on the account to have that payment applied to phone instead. Call Telus for upgrades so they give me internet 150 which I’m ok with it. Less than a month later I realized I didn't need a personal plan at all and instead actually needed a small business plan (for Telus Connect features).
So I call them back and they said computer was making the mistake and they will give me the refund. While some businesses are providing better service during the pandemic time, Telus has a long way to get there! Just be aware that you'll have to pay $100 per month once your plan ends (or if you sign up for month-to-month billing).PureFibre Gigabit plans come with download speeds of 940 Mbps. I was on hold for 1.5 hours today waiting to talk to someone! absolutely horrible business service, over an hour for support and 2 days for a call back unbelievable. My home internet keeps dropping and has been getting worse. This is totally unacceptable. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. With this in mind, I reached out to Telus again and was escalated all the way to a "conflict resolution manager" that still refused to make any accommodations, changes or compromise despite their new contracts not attaching the device fee to the plan and my contract only being a few months old, a contract I have been trying to change since after the first bill cycle. They would promise you a lot but never keep their promise. So I have been told by telus level 2 techs that I need my Internet downgraded to internet 50 from 75. Jeopardizing my ability to work by cutting off my internet during this horrible COVID where even my mortgage payments are being kindly deferred, it is so disgusting of an organization to not bother giving a sh!t!! Very bad company all supervisors and managers are very rude this company should be boycotted only when people realize and stop using the service the crooks will get layed off ruined my credit for 30 bucks instead of trying to contact me for unknown balance i had during this time covid 19 this company is never seen a cheap disgusting company i always thought rogers was bad but i guess they are better then these crooks...switching all my business lines to rogers good bye telus i wish your company goes bankrupt