Free trial does not include Insights and self-hosted UI.Pay $1 per active user hour to flexibly scale up or down for seasonal traffic or account for part-time agents.Pay $150 flat rate per named user (agent, supervisor, or administrator) per month for predictable spend, regardless of volume or activity.Voice connectivity, SMS messages, and WhatsApp template messages are charged separately. Options are Controls whether to show the message read indicator.Controls whether to show "[SomeOne] is typing" in chat.Controls whether to show the welcome message at the beginning of the conversation.Displays the message tray component, indicating that the chat is no longer active whenever channel status is inactive.Overrides the chat participant name with a friendly name.The visual style of the text input element. curl https://flex-api.twilio.com/v1/Configuration -X POST -u ACxx:auth_token \
You may also configure default properties for components within a Plugin by using the React A callback that returns a URI to be displayed in the CRM container based on a selected task.The URL for the login view image (by default the Twilio Logo).A callback function describing a tasks' presence and order in the Flex UI. This guide walks you through creating a special voicemail-specific TaskRouter queue with no agents, and a workflow to send tasks to this queue after they've waited for 30 seconds. We are always striving to improve our documentation quality, and your feedback is valuable to us. Flex provides some common SDK endpoints that you can use, but it doesn't make every Twilio API available to you.
For a list of available components, see Sets the specificity of log output. You can also configure properties that are not tied to specific Components.Adjusts the properties of separate Flex Components.
If a task returns By default, both live and incoming calls are treated as static Tasks.Indicates whether the Sidebar preview panel should be always visible.
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Values can either be pixels or % values.Determines whether the orientation of the content will be The React element to display when the list of agents is empty.Callback to control how agents should be sorted in the agent list.
With Twilio's suite of tools, it's easy for create a fully functioning voicemail box for Flex.
You can provide a CRM URI for that particular task or a constant URI. Fortunately, you can use Twilio Functions to decide exactly which Twilio APIs you need, make requests to them, and return the results to Flex. Connect on any channel Reduce costs and stay connected to customers by offering the widest breadth of channels, including Voice, SMS, WhatsApp, Facebook Messenger, LINE and WebChat. You are viewing an outdated version of this SDK.
If you provide an icon string, it needs to match an icon name from a list of Flex Icons.An action component displayed in the header of a task.
A negative number means An image displayed in the task header of a task. Sending your feedback... With Twilio’s Facebook Messenger Channel (Beta), you can quickly and easily integrate Facebook into your Flex programmable contact center. Default is Displays an incoming call bar for views different from Agent UI.Callback to control how tasks should be sorted in the task list.
Default is 60 seconds, the maximum is 999 seconds.