How could it have been working for literally YEARS then just stop?

You can track your order through Canada Post with the tracking number included in the order confirmation email (Subject: Confirmation of changes to your TELUS account).The installation process normally takes around 15 minutes but may take longer if updates are required.

Plus, TELUS Assist is available 24/7. They sent us out 3 of the proper cords for all 3 tvs/boxes & now not one tv has this error anymore.

Also new today is the ability to watch Prime Video on a 4K Optik TV digital box (channel 424).

BC. Get support with your TELUS device or service, account and more with our online help centre. Twice in 6 months? and Alberta with four or more theme packs now have the flexibility to choose Amazon Prime as a benefit in their Optik TV package, courtesy of TELUS. Also new today is the ability to watch Prime Video on a 4K Optik TV digital box (channel 424). As did my old PVR. It could be triggered by either device.Also, fiber optics have no connection in any way to an HDCP error.

The issue in this topic is mainly based on the old Optik boxes that came out over 7 years ago. Telus has announced this morning select Optik TV plans will now include free Amazon Prime. Provide superior technical consultation to members of Optik TV Operations and other TELUS business units

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Need help with Optik TV, Pik TV or Satellite TV? Watch live and On Demand shows and movies on the go using your smartphone or tablet. Explore our articles and learn how to set up, troubleshoot and optimize your TELUS TV experience. Additional Support.

May I inquire about the make and model of the TV ?Some "lesser known" brands do have issues due to not following the exact HDMI specifications.Thanks for replying. There are countless others using HDMI without issues as well.

If it is one STB, we focus on checking power and connections. Figure it out Telus!

Skip to content . VANCOUVER, British Columbia, July 30, 2020 (GLOBE NEWSWIRE) -- Today, TELUS announced that Optik TV customers in B.C.

Personal. • Enjoy many channels included in your subscription, including live news and sports. 2040 say??

More often software based issue than hardware.my has the same problem!!

COVID-19: Updates affecting customer service, roaming, data overages, and store closures. H1001Component with audio cables would work with Optik TV connection and HD feed compatible as well. There is also have newer HD pvr IPV6015 that was released this spring. Overview; Bundles; Channels; TV Apps; On Demand; 4K HDR ; Enjoy more yes with Optik TV today.