Website: www.Hayneedle.com . from poor packaging or something like that.Anyone here ever order anything from hayneedle.com?If you're still unsure about ordering from Hayneedle for whatever reason, find another retailer that sales the exact same product (make sure the model number is the same) and initiate a customer service chat (if that's an option). If the reviews that you're seeing around don't mention anything about the product arriving damaged, you should be fine. In the industry, there are stores that offer “one-year warranties”, where the retailer undertakes to find a solution if its product fails within one year of its purchase.However, with Hayneedle, the only product warranty available in the 30 days return warranty.
Many retailers seek out disgruntled customers in these platforms and bring them back to the table to resolve their issues, but it seems Hayneedle is not concerned about where its unhappy customers bare their mind.Elegant home furnishing and décor can make you fall in love with your home every time you walk in. Reddit has thousands of vibrant communities with people that share your interests.
After finding a product; you’ll need to use the drop-down boxes next to the product to select options (such as colour, size, etc).
Thankfully, Hayneedle offers free shipping to the US. Hayneedle doesn't inventory any product themselves. Hayneedle has state of the art fulfilment centres located in California and Ohio from which it ships merchandise to different locations in the US and internationally. If it does have the product, what about the service? About Hayneedle.com. Hayneedle is recognized by followers of the industry as one of the leading online home furnishing and décor retailer.Another check of legit online stores is the test of time. Whether you are new to online shopping or a veteran, you will have no problems moving around in the site.You can search for products by browsing the product categories.
Some customers who found that their products failed quickly found on contacting Hayneedle that a return will not be accepted because the 30 days return window is closed.The most dominant of the complaints about Hayneedle has to do with their customer service.
On the service front: ordering and making payment is hassle-free; delivery is relatively fine as the store is not overly plagued with late deliveries; free shipping is possible with only orders over $49; unwanted items can be returned to Hayneedle within 30 days of the delivery date; and more.However, the road is not bumps-free. (Note that total price include the item’s price, shipping price, and taxes)Because we seek the best value possible, we’ll want to be able to get more for less. Reddit gives you the best of the internet in one place. If we follow the Hayneedle policy; that the orders of these customers were not open for cancellation (despite clearly having not entered the shipping process) can only mean that the order was of items that ship within 2 business days.Another complaint that stood out is that returning an item to Hayneedle is not as easy as customers will want. This is so because the scam stores operate in the shadows.
For example, Mong Cau in Trust Pilot says: “It should be stated that difficulty with returns always brings really bad labels. No matter the product category you’re browsing, you’ll find a wide range of collections that come out as cheap and affordable.Hayneedle even says that it will be surprising if you can find a lower total price from one of its competitors. Many of these are basic failures like not responding to submissions; while many others have that response when finally received is largely unhelpful.While we did not have issues with the Customer Service of Hayneedle in putting together this review; we still think it does not have springs in its legs in handling customers’ complaints.