The errors can be triggered by issues with signals, cables, service availability, and issues with your account.If you have more than one TV box in your home, check to see if they are all affected by the same issue. No Connectivity Detected. Reseating adjusts how the coaxial cable is connected to the device and wall outlet.If reseating the cable didn't solve your issue, read the If you use a cable splitter, you may need to remove it. HELP CODE: X1. Read Error Code 1004 occurs when your TV box is attempting to stream MPEG4 High Definition (HD) content in an area that is not yet MPEG4 compatible. Please check your network connection and network settings.For more help, please visit www.shawdirect.ca/vod on your computer.
Give Shaw Direct a call at 1-888-554-7827 to book a service call. The guide information will automatically re-populate over time. This is the standard message that will be … The One Moment Pleaseerror message (Ref code: s0a00) will appear on your TV when the TV box has stopped receiving the current channel's signal. Error Codes: 33330, 33319, 33344, 33405, 33419 or 33629 Power off the TV box. This issue typically occurs when you have ordered HD content through the online store (found at Not what you're looking for? Check the Error codes 13402, 22474 or 22484 indicate an account-related issue. If there is something blocking your dish, such as a large tree or your neighbour’s newly renovated home, this may be preventing your dish from operating properly. Wait up to 2 minutes for the TV box to reboot. Below you'll find answers to commonly asked questions about TV issues, like picture concerns, guide settings, and remote control issues. Your guide listing may read "To Be Announced" for up to one hour after resetting the box. There could be a number of reasons for this message to appear; Poor communication with the Shaw network for 3mo+ and as a result has been temporarily been removed from provisioning. Try these related articles and discussions. Internet connectivity is not detected. Try these related articles and discussions. Wait 30 seconds and then reconnect the power cable to the unit and the power source. If they are all affected — or you have just one box and no access — Reseating adjusts how the coaxial cable is connected to the device and wall outlet.If reseating the cable didn't solve your issue, read the Follow these steps to troubleshoot the following error codes: 33330, 33319, 33344, 33405, 33419, or 33629.If you encounter error codes 16522, 16525, 16528, 16527 or 22487 it means that we are currently doing maintenance in your area.
Detach the power cable from the back of the unit, and from the wall outlet or power bar. Sign in to My Shaw and check that your bill and account are up-to-date. Shaw Support: Community: TV Discussions: Device Activation has failed due to error:012 Billing issue on the account resulting in an interruption of service. If the DCT is displaying "Not Authorized" it will require a refresh from Shaw's end.
Many TV issues can be quickly solved by restarting your PVR or TV box. X1. Unplug the power cords, wait 30 seconds, and then plug them back in. Error messages can appear when you are trying to access Shaw On Demand content. This can affect all … If the error message goes away and you still want to use the splitter, you can obtain a new splitter from a Shaw retail location.If some TVs connected to boxes are working, while others are displaying an error message, you can try to restore the picture and determine the cause of the error by swapping out cords and equipment:Not what you're looking for?