Also, when I departed London I took my bag as hand luggage. They were nice, though. Originality 8.7. Visit this website Some wasted time, they could update their websites more often. Croatia Airlines tries hard to be a "proper" airline not a budget flyer and generally succeeds. DISGUSTING. Please consider allowing us to cancel for a refund. Though after the democratic elections in 1990, the airline was rebranded to “Croatia Airlines”. It's a nag, we had to rearrange our schedule to be at the airport 1h and 30min early, as advised by Croatia Airlines. Taste 8.8. I flew with Croatia Airlines from Frankfurt to Zagreb to catch a connecting flight to New York with Air Serbia.
In 2015 i travel from Atlanta USA to Bosnia. More or less except last evening flight to Split from Zagreb they are always in time. Cabin crew seems to be frustrated and talk things about non Croatian speaking customers in Croatian language. However, after few broken links I called and was informed that "probably you can't do it online". !Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I submitted a compensation claim and over 2 months later it still has been ignored. I asked to speak to a supervisor and this was refused. The country's state-owned flag carrier, Croatia Airlines (OU) is headquartered near Zagreb and operates from a hub at Zagreb International Airport (ZAG). Quality 8.5. Personnel unfriendly , baggage arrived tvo days after me , and items from the bags missing .
Passengers can fly to more than 25 destinations, including eight locations within Croatia. The staff are polite, pleasant, friendly and work hard to provide good service. Couldn't check in online - again no apology. Appearance 9. The government-owned national airline of Croatia traces its roots back to August 20, 1989 as “Zagal” (Zagreb Airlines) with a single Cessna 402. Overall a nice company with some outdated planes and poor food choice considering that it is based in Croatia The country's state-owned flag carrier, Croatia Airlines (OU) is headquartered near Zagreb and operates from a hub at Zagreb International Airport (ZAG). The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Staff were rude at every stage of the journey. Given the quarantines, we would have to fly there, sit in a hotel room for two weeks, and fly back. Because they claimed it was “too big” ( was a normal size) now, they could have checked it in under my name free of charge since I had no checked bag under my name ( I’m entitled to one free one) but they refused, and instead scammed my boyfriend for $400... the only reason he paid was because we were close to missing our flight. 8 Croatia Airlines reviews. I was flying with Croatia Airlines more than 10 times, and everything was OK (except some turbulence from time to time, but this is out of their power) . However, they opened up check in at the airport only less than an hour before the flight.